Despite the slow pace of updates meaning that Cyberpunk 2077 is still a hot mess more than two months on from its release, I had hoped that the controversy was dying down, giving the game and its developer, CD Projekt Red, time to fix things. We’ve recently discussed why the “release now, fix later” approach is a bad idea, and Cyberpunk 2077 is a case in point. But there’s a line between criticising a company for its bad, anti-consumer decisions and breaking the law to attack them and their employees. CD Projekt Red has recently fallen victim to what they’re calling a “targeted cyber attack,” one which has not only compromised their recent game, but has also supposedly granted the hackers access to private employee data.
This is not something to cheer, no matter how disappointed one may be in the Cyberpunk 2077 fiasco. CD Projekt Red made many mistakes and acted in an unfair, aggressively anti-consumer manner. But the company and its employees do not deserve to have their work – and especially not their personal data – stolen for ransom.
There are many cases of hackers doing good things, attacking truly evil entities and bringing to light incredibly important information. It’s thanks to hacking that we know, for example, the extent of cyber surveillance by governments. Hackers routinely take on dictatorships, corrupt governments and organisations, and have even helped bring to justice sexual predators and abusers. But unlike in any of these cases, video games are not a matter of life or death. No one has been helped by this situation, and it may very well make things worse.
Some industry watchers and analysts are saying we need to brace for “shocking” revelations which may come from the stolen data. While no one is yet saying precisely what the hackers may have unearthed, it’s not hyperbolic to say that cyber attacks of this nature have literally shut down companies in some cases. If there’s something big hiding in the CD Projekt Red data, it could spell disaster for the company.
Nobody wants that. Most folks I’ve spoken to who were disappointed in CD Projekt Red and Cyberpunk 2077 want the company to keep working on the game, fix the issues, and apologise for the misleading way they handled the marketing and launch. Nobody serious is advocating for the company to suffer or be closed down; that would be counterproductive to what all of us want: for Cyberpunk 2077 to get to a decent, playable state.
Of course it’s most likely that nothing in this hack will lead to CD Projekt Red being shut down. But the mess that results from this kind of event will harm morale within the company – especially among ordinary employees who are now finding out that their personal data has been stolen. It will slow progress on fixing the game, and despite what we might say about how it should have never been released in this state, that’s already happened and won’t be undone by a hack like this. The game needs to be fixed as soon as possible, and this will slow down that work.
I’m not someone who goes to shill for corporations, nor someone who would ordinarily stand up for a wealthy company – especially one that has behaved in such a scummy way. But this hack helps nobody, harms the company right at the moment when it needs to be focusing on fixing the game, and only benefits cyber criminals – criminals who probably don’t even care about Cyberpunk 2077. This may simply be a convenient excuse to attack a company and demand money.
Speaking of demanding money, if this were simply an irate gamer trying to “get back” at CD Projekt Red, why threaten the company and ask for a “ransom?” There’s nothing altruistic about this; it isn’t even like the recent “Reddit vs. Wall Street” battle over GameStop shares. This is cyber crime, plain and simple, and I find it very disheartening to see how many people are actively supporting it and cheering for it.
It’s funny, in a way, and I get that we all like to make jokes and memes about these situations. I saw someone making the joke that hacking into CD Projekt Red was comparable to a hacking minigame in Cyberpunk 2077 – and I admit that one made me chuckle! There can be no denying that the company massively screwed up the launch of its latest game, and they have seen their share price take a hit, their reputation and goodwill utterly collapse, and they’re undoubtedly losing money as a result. Cyberpunk 2077 has been pulled from the PlayStation Store, seen huge numbers of refunds issued, and the mess will take a long time for CD Projekt Red to clean up.
All of that is good. And I support companies like Sony taking legitimate action to hold CD Projekt Red accountable. That absolutely needs to happen. And it has happened already – by lawful means. The game’s review scores have been mediocre, with many players giving the game 0/10 for its bugs and glitches. And all of the aforementioned criticism has eroded the reputation of CD Projekt Red. But this hack is a step too far and cannot be condoned. Criticise CD Projekt Red. I know I have. Call them out for their lies and their nonsense. Don’t buy the game or insist on a refund. Support companies like Sony in pulling the game from sale. But breaking the law and attacking the company helps no one, and is ultimately going to make the wait for the game to be fixed even longer.
Cyberpunk 2077 is the copyright of CD Projekt Red. Some stock photos courtesy of Unsplash. This article contains the thoughts and opinions of one person only and is not intended to cause any offence.
CD Projekt’s full statement on the hack can be found below: